Types of technical support
On-site Support

* Scheduled on-site support
o Preventive maintenance
o Operation and maintenance assistance
* Emergency on-site support


Hardware Services

* Standard and Bulk Repair Services
* Swap Replacement Service
* OnSite or PickUp and Return Service available

Network Management

* Remote Network Monitoring
* Local Network Monitoring
* Performance Evaluations
* Sonar/Dataguard/WebWatcher Solutions


Software Services

* Software Services for:
o Microsoft Office
o Microsoft Windows
o Single Software version upgrade
o Symantec Products
o Others, too numerous to list here