Gordon Document Products, Inc.
2141 Powers Ferry Rd
Marietta, GA 30067
Marietta, GA 30067
Business Categories
Welcome to Gordon Document Products.
Since 1987, Gordon Document Products, Inc, has worked with some of Atlantaâ?Ts most notable companies - Oxford Industries, Ivan Allen, Atlanta Gas Light, Grady Health Systems and thousands more.
"Our Service Separates us from the Competition"
We Service:
* Konica Minolta
* Ricoh
* HP Printers (only)
GDP is customer service. Our focus on the customer â?"before and after the saleâ?" differentiates us from our competition. We set high standards for our customer service response, we are very proud of our field engineers who are all carefully trained to support our product offering in its entirety. The GDP service team puts a premium value on preventive maintenance.
The things that make us stand out:
â?¢ Live service dispatchers constantly monitor call loads and technician routing.
â?¢ Factory trained and certified technicians
â?¢ Electronic and instant dispatch to field technicians
â?¢ Quality surveys delivered for your input on every call, received by our President and Service Manager
â?¢ Guaranteed emergency response in under 4 hours
â?¢ Over 2500 satisfied and loyal customers
â?¢ Tenure of over ten years in our service department
â?¢ GDP certified in house trainer providing current training to our technicians
â?¢ Special recognition from our manufacturers:
- Lanier World Class Service Provider Award
- Konica Minolta Pro-Tech Award winner
- Lanier â?oFourth Floor Technology Certification Awardâ?
Since 1987, Gordon Document Products, Inc, has worked with some of Atlantaâ?Ts most notable companies - Oxford Industries, Ivan Allen, Atlanta Gas Light, Grady Health Systems and thousands more.
"Our Service Separates us from the Competition"
We Service:
* Konica Minolta
* Ricoh
* HP Printers (only)
GDP is customer service. Our focus on the customer â?"before and after the saleâ?" differentiates us from our competition. We set high standards for our customer service response, we are very proud of our field engineers who are all carefully trained to support our product offering in its entirety. The GDP service team puts a premium value on preventive maintenance.
The things that make us stand out:
â?¢ Live service dispatchers constantly monitor call loads and technician routing.
â?¢ Factory trained and certified technicians
â?¢ Electronic and instant dispatch to field technicians
â?¢ Quality surveys delivered for your input on every call, received by our President and Service Manager
â?¢ Guaranteed emergency response in under 4 hours
â?¢ Over 2500 satisfied and loyal customers
â?¢ Tenure of over ten years in our service department
â?¢ GDP certified in house trainer providing current training to our technicians
â?¢ Special recognition from our manufacturers:
- Lanier World Class Service Provider Award
- Konica Minolta Pro-Tech Award winner
- Lanier â?oFourth Floor Technology Certification Awardâ?