My name is Andrew Keiser, and I am Insite Technology. I fix your computer issues, quickly, reasonably, and honestly. There is only one person in my shop, me, and though that makes me a little harder to reach sometimes, it also creates a direct line of responsibility for your computer issue. I don't give excuses, I give straight answers. If I don't have the answers, I will tell you, then I will find them for you. If you are looking for a new PC, I can help you with that also, I build custom PC's for all applications. My approach is that your new PC shouldn't start with an online configurator, it should start with a cup of coffee, a long chat and a handshake. I purpose build each PC so that it gives the best performance with the applications you need, at a price you can afford. I don't load a pile of value added software that bloats the machine and slows it down, unless you want me too. I am a Microsoft Partner and can provide any of the vast array of Microsoft products to fit your needs. After the sale, I stand behind my products with a one year warranty during which I offer free online support. My phone support is always available. My favorite PC's to build are task specific desktop workstations for business use, and Gamer PC's.