Kolaxo Contact Center Services
19 C Trolley Sq Wilmington, DE 19806-3355 United States
Wilmington, DE 19806
Wilmington, DE 19806
Business Categories
Kolaxo CCS is empowering business to handle their customer in a better manner so that they may feel valued. We are familiar with the importance of every single customer therefore we are helping business to sustain their existing customers and capture new once by producing up to the expectation customer support services. We have installed dedicated computer for each employee to ensure the security of your data. These computers have high specs to make sure high potency software and complex tasks are done easily. We are ensuring that each essential requirement is fulfilled so that the performance of our agents is not distracted due to deficiency of any electronic gadget. Our call center agents are highly responsive. They receive every call within first three bells and after calmly listening to the customer's demand they quickly take essentials steps to resolve customer's pain points. This high response and quick action give an uplift to customer satisfaction and at the same time reduce the talk time. Our services are formulated in a way the it boost the productivity. With energetic, competent, and professional staff opted as a business extension the productivity of each employee increases. This service uplift the motivation of your in-house workers and encourage them to be more productive and creative.