I offer and strive for same or next day service. Monday-Thursday parts are shipped next day when ordered by 3:00 each day. UPS does not deliver on Sat. or Sun.. Sometimes parts are special ordered and take a week to ten days to come in. This is done on older units and or costly parts. I try to work with your availbale hours of the day. Will work later in the day to finish the day and all calls. I travel upto 60 miles one way from home.